Help & FAQ

Find answers to common questions about OnlinePDFPro.

Frequently Asked Questions

Is OnlinePDFPro really free? +
Yes! OnlinePDFPro is 100% free with no hidden costs, premium plans, or usage limits. All tools are available to everyone without registration.
Are my files uploaded to a server? +
No. Your files never leave your device. All processing happens directly in your web browser using JavaScript. We don't have access to any of your files.
What happens to my files after processing? +
Your files are stored temporarily in your browser's memory. They are automatically cleared after 5 minutes or when you close the tab. We recommend downloading your processed files right away.
Is there a file size limit? +
The default limit is 100MB per file. However, since processing happens in your browser, very large files may be slower or cause issues on devices with limited memory.
Which browsers are supported? +
OnlinePDFPro works best on modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best experience.
Can I use OnlinePDFPro offline? +
Yes! OnlinePDFPro can be installed as a Progressive Web App (PWA). Once installed, many features work offline. You will need internet to load the page initially.
Why does PDF compression show small savings? +
Our PDF compression focuses on structure optimization. PDFs with already-compressed images may not shrink significantly. The tool works best on PDFs with uncompressed content or those exported from applications without optimization.
Can I process password-protected PDFs? +
Currently, OnlinePDFPro cannot process password-protected PDFs. You'll need to remove the password protection first using other software.
How do I report a bug or request a feature? +
We appreciate your feedback! You can contact us through our GitHub repository to report issues or suggest new features.

Quick Tips

💡 Drag & Drop

You can drag files directly onto any upload zone instead of clicking to browse.

📱 Mobile Friendly

All tools work on mobile devices. Use your phone's file picker to select files.

🔄 Recently Used

The All Tools page shows your recently used tools for quick access.